BugHerd is a visual feedback and bug tracking tool designed to streamline the process of gathering and managing website feedback. Founded in Melbourne, Australia, in 2010 by Alan Downie and Matt Milosavljevic, BugHerd officially launched to the SaaS market in 2011. The company was one of the first Australian teams to participate in the US-based startup program 500 Startups and the Australian-based Startmate .
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BugHerd simplifies the feedback process by allowing clients to point, click, and comment directly on a live website. This approach captures contextual information such as screenshots, browser details, and operating system, making it easier for development teams to address issues efficiently. The feedback is organized into a central Kanban-style task board, providing full visibility to all stakeholders .
bugherd.com
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bugherd.com
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The company operates as a hybrid organization, with employees working remotely, from an office, or a mix of both. BugHerd has been recognized for its ease of use, quality of support, and fast setup, earning a High Performer ranking in G2's 2023 .